So my current phone, the galaxy s7 active is not working correctly I am using this galaxy s4. ***CENSORED*** att, 

When this phone was acting up, something with the memory card always had errors.  Then since I'm not rich my current phone the galaxy s7 cost me a thousands of dollars. The morons at att, added a new number with a line of service that I had to pay. I needed a new phone, not a new number. The ONLY way to to fix this was to pay the full balance instead of payments. So I was now paying 65.00 more cuz this new number. U know att screwed up. From what I was told from one of the many customer service representatives there was no way to override this in their computer service. Yet there mobile site has been revamped multiple times.  Atts Facebook had blocked me! There is more but.  This small phone is giving me a headache.